Vouchers

Skills

  • 10+ Years
  • Intermediate
0 Recommendations 0 Projects
  • Full time
  • Part time
  • One time
  • Contract
  • Temp

• Proficient ICT skills using MS Word, MS Excel, text, email & the Internet
• Experience of data entry
• Experience of typing correspondence, quotations and covering letters
• History of numerical tasks
• Able to communicate with people on all levels
• Excellent telephone manner
• Cash handling / reconciliation & banking experience
• Experience of a fast paced atmosphere
• Able to deal with constant interruptions effectively
• CRB checked 24/02/2012
• Experience of first aid
• Organised, methodical & punctual
• Ability to work diligently and accurately
• Competent user of office equipment, fax machines, photocopiers, binding & scanners

  • 10+ Years
  • Intermediate
0 Recommendations 0 Projects
  • Full time
  • Part time
  • One time
  • Contract
  • Temp

I have a solid history of all round administration and reception experience. I have many transferable skills including typing correspondence, maintaining databases for mail shots, reception and much more. I am proficient using MS Word, MS Excel, and Outlook-2003, 2007 & 2010. I am a confident communicator face to face, via letter and email. I can work in harmony with all personalities. I enjoy facing new challenges whilst dealing effectively with constant interruptions. I am a keen learner, I have a sense of humour and I can make a fantastic cup of tea. I am flexible and I am a telephone call away to cover any holiday or unexpected absences. I can boast a zero absence record for the past 3 years. I am happy to undertake the working hours of 9:00am–3:00pm Tuesday to Saturday. I am customer focused, “Everyone is a customer internally and externally”.

I have recent qualifications for BCS Level 2 IT (ECDL Extra) (ITQ), Business & Administration level 2 and Life Time Awarding Customer Service Knowledge level 2.

Having recently completed a temporary contract I am now available for an immediate start.

Work History

Office Administrator / Receptionist

Multibeton Ltd

March 2013 - July 2013

Duties: - Typing tenders, covering letters and emailing requests. Reception. Management of outgoing post & maintenance of Excel databases for client lists, quotations & preparation of the weekly project book.

Clinical Data Clerk

East of England Ambulance Service NHS Trust

September 2011 - March 2013

Duties: - Mining for quality data via Intranet, Patient Care Records and Formic scanned data. Responsible for high volume, accurate quality data entry, using Excel databases for Strokes, Hypoglycaemia & Asthma for Clinical Quality Care for verification at each month end. Providing information to Basildon Hospital PPCI Centre of call, on scene & destination times for cardiac arrest patients. Booking of PCR's and chasing ambulance stations for behind schedule records. Relief reception duties, scanning, filing retrieving & archiving records whilst following strict procedures for the Data Protection Act 1998.

Office Administrator

Avant Ltd

November 2010 - September 2011

Duties: - Typing of quotation letters, email management maintaining Excel spreadsheets, reception, post, photocopying, filing & post.

Office Administrator / Senior Midday

Abacus Primary School

March 2003 - November 2010

Duties:- Responsible for school meal administration, meal & trip correspondence, free school meals maintenance, attendance, daily meal numbers, weekly banking, reception, pupil welfare, first aid, ordering of stationery & provisions, senior midday - preparation of rotas & co-ordination of lunch playground and dining hall.

Earlier Work History

Extra Choice & Information Desk Assistant

Homebase Ltd

May 1999 - September 2002

Reception & Customer Service Assistant

Makro Wholesalers

June 1996 - August 1997

Trade Support Clerk, Safe Custody Clerk & Accounts Clerk

Sakura Finance International - London Office

October 1989 - October 1995

Data Control Clerk

R W Sturge Holdings - London Office

April 1986 - October 1989

Receptionist

Phillip & Lion - London Office

August 1982 - April 1986

Training Courses & Qualifications
• Life Time Awarding Customer Service Knowledge level 2 - 10/01/2013

City & Guilds Business & Administration

June 2012

13/06/2012
• Basic Life Support (BLS) Skills - 03/10/2012
• BCS Level 2 IT (ECDL Extra) (ITQ) - 18/11/2011

OCR ICT

August 2011

17/08/2011
• OCR ICT level 2 - 10/08/2011
• City & Guilds Numeracy level 2 - 20/06/2011

City & Guilds Numeracy

February 2011

01/02/2011
• Dealing with Customer Complaints - 09/09/2010

Education

Bromfords Comprehensive School

Bromfords Comprehensive School – Wickford
O’ Level Art
O’ Level English Language
CSE Biology
CSE Business Studies
CSE Mathematics
RSA Typewriting

Interests & Further Information
Quality family activities such as bike riding, visiting theme parks, having picnics and dining out. I also enjoy home baking with my daughter and learning about the study of body language. Feng Shui also interests me and studying to further my qualifications is a project inspired persona.

Validations

Contact Details

Address:
Wickford, Essex, UK